These terms and conditions constitute a binding agreement ("Contract") between cravta Company (a limited liability company), Unified Commercial Registration No. 7052305781, based in Riyadh, Kingdom of Saudi Arabia, and users of the Cravta platform.
These User Terms govern your use of the Cravta platform.
Your use of Cravta's services indicates your full acceptance of this agreement. If you do not agree to these terms, you must not use the platform.
Where a signed written subscription agreement exists between Cravta and an educational or training institution, that agreement governs the relationship with it and prevails over these terms to the extent it expressly provides otherwise; these terms continue to apply to everything it does not address.
Please also consult our Privacy Policy to understand how Cravta handles your data; it forms an integral part of this Contract.
Version 2.0 · Effective 1 September 2026 · This version supersedes all previous versions. A translation of the Arabic terms; the Arabic version prevails if the two differ.
2. Eligibility and Your Account
You must be at least thirteen years old to use the platform. Anyone aged thirteen or above but below the age of legal capacity may use it only through a contracted educational or training institution, or through an individual account activated after a parent's or guardian's consent, as set out in the Privacy Policy.
If you accept these terms on behalf of an institution, you represent that you are authorised to bind it.
You undertake to provide accurate registration details and keep them up to date.
You are responsible for the confidentiality of your credentials and for all activity under your account, and undertake to notify us without delay at info@cravta.com of any loss, theft or unauthorised use.
Accounts and credentials may not be shared, and a single account may not be used by more than one person, unless your plan expressly permits it.
3. User Commitments and Warranties
By using Cravta, you agree and warrant that you will:
Comply with any notifications issued through the platform regarding your use of the services.
Not resell, sublicense, publish, distribute, make available to others or commercially exploit Cravta's services outside the scope of your subscription.
Use the service for lawful purposes only, and not to send or store unlawful material or for fraudulent purposes.
Not use the service to cause harm, harassment or disturbance to anyone.
Not disrupt the proper operation of the platform, deliberately exceed your plan's limits, or use automated tools for bulk content extraction.
Not attempt unauthorised access to the platform, its systems or other users' accounts, not probe it for vulnerabilities without our written permission, and not reverse engineer it or attempt to extract its models.
Not upload malicious software, unnecessary sensitive personal data, or data of individuals you have no legal basis to process.
Keep your password and any access credentials we give you secure and confidential.
Provide identity verification where needed.
Where a breach occurs or is reasonably suspected, we may suspend access temporarily to limit harm, while notifying you of the reason and allowing an opportunity to remedy it under section 11.
4. Content You Upload — Ownership and Licence
Ownership of the content you upload remains with you or your institution. Cravta claims no ownership over it.
You grant Cravta a non-exclusive licence, limited to the term of your subscription, to host, copy, process and display the uploaded content for one purpose only — providing the service to you. The licence ends when your subscription ends or when you delete the content, whichever is earlier.
You represent and warrant that you own this content or hold the rights necessary to upload it, that it infringes no intellectual property, privacy or contractual rights of any party, that it is appropriate for an educational setting, and that — if you are a subscribing institution — you have obtained the legal bases necessary to process your members' data.
If a third party claims the uploaded content infringes its rights, we will notify you of the claim and may disable access to that specific content until the matter is resolved.
We do not use your content to improve our AI models except under a separate, explicit opt-in that you may withdraw at any time.
5. AI-Generated Content
Generated content is produced automatically and may contain errors, inaccuracies or material unsuited to your educational context. You undertake to review it before using it with learners.
Responsibility for the accuracy and appropriateness of what is presented to learners rests with the trainer or the institution, not with Cravta.
Comprehension and participation reports are not final assessment decisions, and no decision affecting a learner — such as failing or promotion — may rest on them alone. The pedagogical decision remains human.
Rights in content generated from your material remain with you and your institution, to use, modify and distribute within your educational or training activity.
6. Intellectual Property Rights
The platform, its software, designs, interfaces, templates, trademarks, logos and documentation remain the property of Cravta or its licensors. This Contract grants you only a limited, non-exclusive, non-transferable right of use, for the term of your subscription and within its limits.
This does not extend in any way to the content you upload or to content generated from your material, which are governed by sections 4 and 5.
If you provide feedback or suggestions for developing the platform, we may use them without charge, and this gives you no rights in the platform.
7. Payment Terms
Prices and plan limits are published on the platform homepage (www.cravta.com), or set out in the quotation or agreement signed with your institution.
Subscription fees are payable in advance before activation, unless otherwise agreed in writing.
The price advertised at the time of your order applies to that order. Any later price change does not apply to an existing subscription until it renews.
Where prices change, we notify subscribers before the change applies to their subscription, and you may choose not to renew before then.
Prices exclude Value Added Tax unless stated otherwise. You bear bank charges and any fees imposed by third parties on your transaction.
8. Renewal, Cancellation and Refunds
Subscriptions renew automatically for an equivalent term unless you notify us of non-renewal before the term ends. You can switch off automatic renewal in your account settings.
You may cancel at any time, and your access continues to the end of the paid term.
Refund terms for each plan are set out on the pricing page or in the offer published with it, and apply alongside the rights granted by applicable law in the Kingdom.
We process accepted refund requests within a reasonable period, by the same means used for payment.
Refunds do not cover periods already consumed, nor custom services already delivered at your request.
9. Availability of the Service
We aim to keep the platform available around the clock and carry out planned maintenance during low-usage periods with advance notice where possible. We do not warrant uninterrupted operation, as the service may be affected by failures beyond our control.
We develop the platform continuously and may add, modify or retire features. If we discontinue a core feature your plan depends on during your subscription, we will notify you in advance and seek to provide a suitable alternative. If no alternative is available and the value of your plan is materially reduced, you may end your subscription and recover the unused portion.
10. Legal Liability and Its Limits
We provide the service with reasonable professional care and undertake that the platform performs in all material respects the functions described on its plan page. Except as expressly stated, the service is provided "as is" without other implied warranties. We are not liable for:
Your pedagogical or administrative decisions based on platform outputs.
The accuracy or lawfulness of content you upload.
Interruptions caused by your network, devices or internet service provider.
The content of linked third-party websites, or indirect or consequential damages or loss of profit.
In all cases, Cravta's total liability arising out of or in connection with this Contract, on any basis, shall not exceed the total amount you actually paid for the service in the twelve months preceding the event giving rise to the liability. This limit does not apply to liability the law does not permit to be limited, nor to fraud or gross negligence, nor to a breach by Cravta of its personal data protection obligations.
11. Indemnification
In section 4 you warranted to us that you own the content you upload or hold the right to upload it, and that it infringes nobody's rights. That warranty is what we rely on in operating the service for you.
If you breach that warranty — by uploading material owned by someone else without their permission, for example — and the rights holder then brings a claim against Cravta because of that content, you bear the reasonable costs we incur in meeting the claim, including legal fees. The reason is straightforward: the claim arose from your breach of what you warranted, not from any failure on our part.
This section applies to subscribing institutions, not to individual learners and teachers, and is subject to the following limits:
What you bear does not exceed the total you paid Cravta in the twelve months preceding the claim.
It does not cover any claim caused by Cravta's own fault or breach of its obligations — those we bear ourselves.
We notify you of the claim in writing without delay, allow you to assume the defence, and do not settle it without your written consent.
12. Third-Party Websites and Interactions
The platform may contain links to sites owned by third parties — such as teaching resources or supporting tools. These sites have their own separate terms and privacy policies and are outside our control, so we recommend you review their terms before using them. Our responsibility does not extend to their content or practices.
13. Term and Termination
This Contract is open-ended. You may terminate it at any time by closing your account or contacting us, subject to section 8 regarding the paid term.
Cravta may terminate the Contract or suspend the account upon your material breach of these terms, after notifying you in writing and allowing a reasonable period to remedy the breach where it is capable of remedy. Immediate suspension without that period is permitted in cases of serious security risk, clear legal violation, or non-payment following notice of arrears.
On termination, we allow you or your institution a reasonable period to retrieve content and data, after which we destroy it as set out in the Privacy Policy.
Provisions that by their nature survive termination remain in force, including intellectual property, limitation of liability, indemnity and governing law.
14. Changes to These Terms
We may update these terms. For any material change affecting your rights or obligations, we notify you by email or in-platform notice a reasonable time before it takes effect, and update the version number and effective date. If you do not accept the change, you may terminate your subscription beforehand and recover the unused portion. Non-material changes, and changes required by law or by a decision of a competent authority or by an urgent security requirement, take effect on publication and we notify you of them.
15. Notifications
Cravta may notify users through general service announcements, or by email to the address registered in your account information. Notices to us are sent to info@cravta.com. Electronic notices are deemed received on the next business day after sending.
16. Governing Law and Disputes
These terms are governed by and construed in accordance with the laws and regulations in force in the Kingdom of Saudi Arabia. In any dispute, the parties shall seek an amicable settlement within thirty days of one notifying the other in writing; failing that, the competent courts in Riyadh shall have jurisdiction. The Arabic version prevails in the event of any difference with a translation.
17. Privacy Commitment
Cravta is committed to the confidentiality and privacy of all data on the platform. Personal data is processed in accordance with the Privacy Policy published at cravta.com, which forms an integral part of this Contract. Where Cravta acts as a processor on behalf of a subscribing institution, a data processing agreement between them sets out the details.
18. Contact Us
For questions or concerns regarding these terms or the platform:
1. Introduction
These terms and conditions constitute a binding agreement ("Contract") between cravta Company (a limited liability company), Unified Commercial Registration No. 7052305781, based in Riyadh, Kingdom of Saudi Arabia, and users of the Cravta platform.
These User Terms govern your use of the Cravta platform.
Your use of Cravta's services indicates your full acceptance of this agreement. If you do not agree to these terms, you must not use the platform.
Where a signed written subscription agreement exists between Cravta and an educational or training institution, that agreement governs the relationship with it and prevails over these terms to the extent it expressly provides otherwise; these terms continue to apply to everything it does not address.
Please also consult our Privacy Policy to understand how Cravta handles your data; it forms an integral part of this Contract.
Version 2.0 · Effective 1 September 2026 · This version supersedes all previous versions. A translation of the Arabic terms; the Arabic version prevails if the two differ.
2. Eligibility and Your Account
You must be at least thirteen years old to use the platform. Anyone aged thirteen or above but below the age of legal capacity may use it only through a contracted educational or training institution, or through an individual account activated after a parent's or guardian's consent, as set out in the Privacy Policy.
If you accept these terms on behalf of an institution, you represent that you are authorised to bind it.
You undertake to provide accurate registration details and keep them up to date.
You are responsible for the confidentiality of your credentials and for all activity under your account, and undertake to notify us without delay at info@cravta.com of any loss, theft or unauthorised use.
Accounts and credentials may not be shared, and a single account may not be used by more than one person, unless your plan expressly permits it.
3. User Commitments and Warranties
By using Cravta, you agree and warrant that you will:
Comply with any notifications issued through the platform regarding your use of the services.
Not resell, sublicense, publish, distribute, make available to others or commercially exploit Cravta's services outside the scope of your subscription.
Use the service for lawful purposes only, and not to send or store unlawful material or for fraudulent purposes.
Not use the service to cause harm, harassment or disturbance to anyone.
Not disrupt the proper operation of the platform, deliberately exceed your plan's limits, or use automated tools for bulk content extraction.
Not attempt unauthorised access to the platform, its systems or other users' accounts, not probe it for vulnerabilities without our written permission, and not reverse engineer it or attempt to extract its models.
Not upload malicious software, unnecessary sensitive personal data, or data of individuals you have no legal basis to process.
Keep your password and any access credentials we give you secure and confidential.
Provide identity verification where needed.
Where a breach occurs or is reasonably suspected, we may suspend access temporarily to limit harm, while notifying you of the reason and allowing an opportunity to remedy it under section 11.
4. Content You Upload — Ownership and Licence
Ownership of the content you upload remains with you or your institution. Cravta claims no ownership over it.
You grant Cravta a non-exclusive licence, limited to the term of your subscription, to host, copy, process and display the uploaded content for one purpose only — providing the service to you. The licence ends when your subscription ends or when you delete the content, whichever is earlier.
You represent and warrant that you own this content or hold the rights necessary to upload it, that it infringes no intellectual property, privacy or contractual rights of any party, that it is appropriate for an educational setting, and that — if you are a subscribing institution — you have obtained the legal bases necessary to process your members' data.
If a third party claims the uploaded content infringes its rights, we will notify you of the claim and may disable access to that specific content until the matter is resolved.
We do not use your content to improve our AI models except under a separate, explicit opt-in that you may withdraw at any time.
5. AI-Generated Content
Generated content is produced automatically and may contain errors, inaccuracies or material unsuited to your educational context. You undertake to review it before using it with learners.
Responsibility for the accuracy and appropriateness of what is presented to learners rests with the trainer or the institution, not with Cravta.
Comprehension and participation reports are not final assessment decisions, and no decision affecting a learner — such as failing or promotion — may rest on them alone. The pedagogical decision remains human.
Rights in content generated from your material remain with you and your institution, to use, modify and distribute within your educational or training activity.
6. Intellectual Property Rights
The platform, its software, designs, interfaces, templates, trademarks, logos and documentation remain the property of Cravta or its licensors. This Contract grants you only a limited, non-exclusive, non-transferable right of use, for the term of your subscription and within its limits.
This does not extend in any way to the content you upload or to content generated from your material, which are governed by sections 4 and 5.
If you provide feedback or suggestions for developing the platform, we may use them without charge, and this gives you no rights in the platform.
7. Payment Terms
Prices and plan limits are published on the platform homepage (www.cravta.com), or set out in the quotation or agreement signed with your institution.
Subscription fees are payable in advance before activation, unless otherwise agreed in writing.
The price advertised at the time of your order applies to that order. Any later price change does not apply to an existing subscription until it renews.
Where prices change, we notify subscribers before the change applies to their subscription, and you may choose not to renew before then.
Prices exclude Value Added Tax unless stated otherwise. You bear bank charges and any fees imposed by third parties on your transaction.
8. Renewal, Cancellation and Refunds
Subscriptions renew automatically for an equivalent term unless you notify us of non-renewal before the term ends. You can switch off automatic renewal in your account settings.
You may cancel at any time, and your access continues to the end of the paid term.
Refund terms for each plan are set out on the pricing page or in the offer published with it, and apply alongside the rights granted by applicable law in the Kingdom.
We process accepted refund requests within a reasonable period, by the same means used for payment.
Refunds do not cover periods already consumed, nor custom services already delivered at your request.
9. Availability of the Service
We aim to keep the platform available around the clock and carry out planned maintenance during low-usage periods with advance notice where possible. We do not warrant uninterrupted operation, as the service may be affected by failures beyond our control.
We develop the platform continuously and may add, modify or retire features. If we discontinue a core feature your plan depends on during your subscription, we will notify you in advance and seek to provide a suitable alternative. If no alternative is available and the value of your plan is materially reduced, you may end your subscription and recover the unused portion.
10. Legal Liability and Its Limits
We provide the service with reasonable professional care and undertake that the platform performs in all material respects the functions described on its plan page. Except as expressly stated, the service is provided "as is" without other implied warranties. We are not liable for:
Your pedagogical or administrative decisions based on platform outputs.
The accuracy or lawfulness of content you upload.
Interruptions caused by your network, devices or internet service provider.
The content of linked third-party websites, or indirect or consequential damages or loss of profit.
In all cases, Cravta's total liability arising out of or in connection with this Contract, on any basis, shall not exceed the total amount you actually paid for the service in the twelve months preceding the event giving rise to the liability. This limit does not apply to liability the law does not permit to be limited, nor to fraud or gross negligence, nor to a breach by Cravta of its personal data protection obligations.
11. Indemnification
In section 4 you warranted to us that you own the content you upload or hold the right to upload it, and that it infringes nobody's rights. That warranty is what we rely on in operating the service for you.
If you breach that warranty — by uploading material owned by someone else without their permission, for example — and the rights holder then brings a claim against Cravta because of that content, you bear the reasonable costs we incur in meeting the claim, including legal fees. The reason is straightforward: the claim arose from your breach of what you warranted, not from any failure on our part.
This section applies to subscribing institutions, not to individual learners and teachers, and is subject to the following limits:
What you bear does not exceed the total you paid Cravta in the twelve months preceding the claim.
It does not cover any claim caused by Cravta's own fault or breach of its obligations — those we bear ourselves.
We notify you of the claim in writing without delay, allow you to assume the defence, and do not settle it without your written consent.
12. Third-Party Websites and Interactions
The platform may contain links to sites owned by third parties — such as teaching resources or supporting tools. These sites have their own separate terms and privacy policies and are outside our control, so we recommend you review their terms before using them. Our responsibility does not extend to their content or practices.
13. Term and Termination
This Contract is open-ended. You may terminate it at any time by closing your account or contacting us, subject to section 8 regarding the paid term.
Cravta may terminate the Contract or suspend the account upon your material breach of these terms, after notifying you in writing and allowing a reasonable period to remedy the breach where it is capable of remedy. Immediate suspension without that period is permitted in cases of serious security risk, clear legal violation, or non-payment following notice of arrears.
On termination, we allow you or your institution a reasonable period to retrieve content and data, after which we destroy it as set out in the Privacy Policy.
Provisions that by their nature survive termination remain in force, including intellectual property, limitation of liability, indemnity and governing law.
14. Changes to These Terms
We may update these terms. For any material change affecting your rights or obligations, we notify you by email or in-platform notice a reasonable time before it takes effect, and update the version number and effective date. If you do not accept the change, you may terminate your subscription beforehand and recover the unused portion. Non-material changes, and changes required by law or by a decision of a competent authority or by an urgent security requirement, take effect on publication and we notify you of them.
15. Notifications
Cravta may notify users through general service announcements, or by email to the address registered in your account information. Notices to us are sent to info@cravta.com. Electronic notices are deemed received on the next business day after sending.
16. Governing Law and Disputes
These terms are governed by and construed in accordance with the laws and regulations in force in the Kingdom of Saudi Arabia. In any dispute, the parties shall seek an amicable settlement within thirty days of one notifying the other in writing; failing that, the competent courts in Riyadh shall have jurisdiction. The Arabic version prevails in the event of any difference with a translation.
17. Privacy Commitment
Cravta is committed to the confidentiality and privacy of all data on the platform. Personal data is processed in accordance with the Privacy Policy published at cravta.com, which forms an integral part of this Contract. Where Cravta acts as a processor on behalf of a subscribing institution, a data processing agreement between them sets out the details.
18. Contact Us
For questions or concerns regarding these terms or the platform:
Email: info@cravta.com
Phone: +966566000315